January 30 2005
Our new software section is now available. Here you can see and download Eratech related software.

January 16 2005
We now have a forum for our customers as well as users. Please click forum

May 18 2004
Some users may experience problems connecting to our live chat support channel. Please click here for assistance on this matter.

March 30 2004
Our new, flash enabled website is released. A more prestigious look and smoother feel, with more detailed content.

We also improved the live sales & support chat. Click here.

Java access updates - May 18 '04

Recently the network where we locate our home support channel has undergone some server updates. This has had a slight effect on some java users. Luckily, for anyone experiencing any problems accessing our java chat channel, this is a problem that can be fixed quickly.

If you're having problems it is likely that your computer has the old version of the java cached, which would be unable to deal with the upgrades. The way to fix that is to go into your Java Control Panel, go to the Cache settings and View the current cache, then find the cr.zip in the list (it will also have a random string of characters after it, so like cr.zip-71c58fbb647a). Select that particular cr.zip, and Delete it. Then, the next time you try to load the page, it will force the browser to download the updated client.

You can also download the Sun Java Plugin and install this, instead of using the old Microsoft built-in Java. That can be downloaded here. This should then allow access to all Webmaster java clients.

If you are still unable to connect via our java chat, simply do not wish to download the Java plugin or require contact more immediately, please contact us at: admin@eratech.org