About TangoChat :

Eratech now have the opportunity to offer you top of the range software to enhance your website and online customer services facilities. TangoChat in an online chat service, similar to instant messenger, that allows your company support to interact immediately with clients and potential clients.


TangoChat Operator features :

* Runs on all operating systems (Windows, Linux, Solaris, etc.).
* Easy set-up, easy to use.
* Complete user manual.
* % 99 uptime guarantee.
* Multiple visitor connection to a single operator.
* Displays all connected operators.
* Visitor transfer between operators.
* Messaging between operators.
* Optional recording of chat.
* Automatic traffic balancing.
* Operator based traffic reporting.
* Operator controlled automatic message creation.
* Audio and visual warnings.
* Redirecting visitor main browser page (page pushing).
* Free updates.

TangoChat Operator Screenshot :




TangoChat Visitor features :

* Completely HTML, no additional plug-ins or downloads on the visitor side.
* Complies with your corporate identity and preserves your corporate
image: Only your own logo is visible on the visitor page.


TangoChat Visitor Screenshot :




Operator and Server technical features :

* Written in 100% pure Java programming language. No additional technology or software to operate.
* Uses only TCP/IP protocol, no changes required in private (in-house) networks.
* Written plain and simple. TangoChat Operator requires minimal hard disk space (1,18 MB), memory usage is effective and low (16 MB), uses CPU time effectively.
* Visitor interface uses fast and interactive Java Servlet technology.
* Uses a simple protocol for Operator-Visitor communication, data travels fast.
* TangoChat Server and Visitor are served using Linux servers on fast internet connections.


How the system works (diagram reference below) :

* TangoChat Server waits for operator and visitor calls.
* Operator connects to TangoChat Server (1).
* Visitor requests the TangoChat page from the web server (2).
* TangoChat Visitor dispatches the request to TangoChat Server (3).
* TangoChat Server finds the most suitable operator connected to the system and couples the visitor and operator (4).
* Operator and visitor traffic gets recorded.





TangoChat Future Plans :

Changes we plan within one year :

* Integrated e-mail module for operators.
* Visitor recognition and detailed visitor info.
* Optional operator choosing when requesting chat.


Download TangoChat today ! :

If you want to download and install TangoChat on your computer
Click here (1.04 MB tango-v1_1.zip)

Decompress tango-v1_1.zip file with WinZip, for set-up read the manual_0.html file in "tango\doc\manuals\" path. You will not be able to connect to TangoChat Server without a valid username and password.


Feedback, questions, support :

If you have any further questions regarding the TangoChat software, or require any assistance, have any feedback or suggestions, please let us know by e-mailing us here.

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projeCT is a Sun Microsystems iForce Programme member, TangoChat is presented in the iForce catalogue
Java, Java Runtime Environment (JRE), i-Force are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. or other countries.